Warranty Policy | 9Space Technology

WARRANTY POLICY

Effective Date: [03/01/2025]

1. Warranty Coverage

Our products are covered by a limited warranty against manufacturing defects for a period of (6 - 12 months) from the date of purchase. The warranty applies only to the original purchaser and is non-transferable.

2. What is Covered

This warranty covers:

Defects in materials and workmanship under normal use.
Products that fail to operate as intended due to manufacturing issues.

3. What is Not Covered

This warranty does not cover:

Damage caused by misuse, accidents, or unauthorized modifications.
Normal wear and tear, including cosmetic damages.
Loss or theft of the product.
Products purchased from unauthorized resellers.

4. Warranty Claim Process

To make a warranty claim, customers must:

Provide proof of purchase (receipt or order confirmation).
Contact our support team with details of the defect.
Return the defective product if requested.

5. Remedies

If a product is found defective under this warranty, we will, at our discretion:

Repair the product at no cost.
Replace the product with a new or refurbished unit.
Offer a refund if repair or replacement is not possible.

6. Limitation of Liability

Our liability is limited to the repair, replacement, or refund of the defective product as stated above. We are not responsible for any indirect, incidental, or consequential damages.